Privacy Policy

Privacy Policy for KSI Sawmills PTY. LTD.

ABN: 45 130 866 429
Last updated: 09/10/2023

Introduction

KSI Sawmills PTY. LTD. (ABN: 45 130 866 429) is committed to protecting your personal information and your right to privacy. This Privacy Policy is designed to comply with the Australian Privacy Principles (APPs) as stipulated in the Privacy Act of 1988. It outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.

What Information We Collect

Personal Information

  • Name
  • Phone number
  • Email address
  • Company Name
  • Delivery Address
  • IP Address (for quote requests)

How We Use Your Information

  • To provide accurate quotes and facilitate deliveries
  • To contact you for inquiries, orders, or other service-related matters
  • To prevent fraudulent or spam quote requests by collecting IP addresses
  • To send periodic emails for company news or promotions, if you've opted in
  • To improve the user experience on our website
  • To comply with legal obligations and regulations

How We Share Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their promotional use. However, we may share your information with trusted third parties for specific purposes:

  • Delivery Companies: We may share your name and delivery address with third-party delivery services to fulfill your orders.
  • Payment Processors: We may share your information with payment processors to facilitate transactions.

Security Measures

We employ a range of technical and administrative measures to protect your personal information. These measures are reviewed and updated regularly.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes retaining some information for the purpose of payment history and purchase history. Data may be deleted upon your request, unless it needs to be retained for legal obligations, dispute resolution, or enforcement of our agreements.

Access, Correction, and Deletion of Personal Information

You have the right to access and correct your personal information. Additionally, you may request a copy of your data or ask for your data to be deleted. To exercise these rights, please contact us via the details provided in the "Contact Us" section. Please note that we may require you to verify your identity before processing your request.

Changes to This Policy

Any changes to this Privacy Policy will be posted on this page. For significant changes, we may also notify you via email. This policy may be reviewed and updated periodically to ensure its effectiveness and compliance with legal requirements.

Complaints

If you have complaints about how we handle your personal information, you can contact us at support@ksindustries.com.au or file a complaint with the relevant regulatory authority.

Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:
Email: support@ksindustries.com.au
Phone: 08 8562 1327
KSI Sawmills PTY. LTD.
ABN: 45 130 866 429

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